These are our most frequently asked questions. If we haven’t answers yours please contact us: volunteerservices@winterstartevents.com.

It’s about bettering the quality of alpine ski racing in Canada. From the sport’s perspective, the Lake Louise Audi FIS Ski World Cup is important to:

  • our national team, for home-field advantages, a supported start to their season and early season training;
  • our provincial and local teams, as a remarkable opportunity to race on a World Cup track as a forerunner or as a speed camp participant;
  • our younger athletes, as one of their first chances to watch this calibre of racing in person;
  • our ski racing officials, to improve and sustain their abilities and the development of best practices for other levels of racing in Canada;
  • all our athletes, through the media and partner support that comes back to skiing either directly or indirectly as a result of these annual races.

We also do it because we have the time of our lives, we feel like we have contributed to something momentous and we and come away with unbelievable accomplishments.

It’s important to us to make sure you have an amazing experience, but our priority is to ensure a safe and spectacular race with the best possible results for every athlete. We are world-famous for our ability to make magic happen, especially under the most strenuous of conditions.

As part of the team your expectations need to be aligned with that vision. There is no doubt that we have a lot of fun doing what we do, but there are times when duty calls and we are put to task. Expect to make lasting memories and friends, push yourself to the limit and then find yourself looking forward to doing it all again next year!

If you’re a volunteer, then you’re a Sled Dog! Sled Dogs come from all corners of the world to share their skills, expertise and genuine passion for alpine ski racing during the Lake Louise Audi FIS Ski World Cup. Where did it all start?

In 1988, a group of enthusiastic volunteers assembled to work as the women’s technical course crew for the Olympic Winter Games in Calgary. High winds and higher temperatures created huge challenges for the Race Organizing Committee. Consequently, crews worked around the clock to get the races off and the Course Crew determined that they were being worked like “dogs”.

The analogy morphed into a Siberian husky; a breed known for its loyalty, intelligence, speed, endurance and its preference for the outdoors – also its ability to work hard and haul a lot of stuff. The Sled Dogs were born and quickly defined themselves by their work ethic and their ability to enjoy the festivities and when necessary, create them.

The essence of a Sled Dog is captured in our beloved logo. With a sparkle in their eye, they have a little bit of attitude, confidence and that “relish in the face of adversity”. They carry a belt, drill and shovel, while on skis they balance a frosty beverage for the end of the day. Today the Sled Dogs are recognized throughout alpine ski racing circles as the volunteer corps of the Lake Louise Audi FIS Ski World Cup who come together to ensure the men’s and women’s events go off without a hitch. Being a Sled Dog is no ordinary volunteer job – work hard, play hard is the credo. The friendships, the laughs and the experience make it all worth-while.

If you are part of the Course Crew, YES! Course work is done on two skis and without poles (unless you are part of the slip crew). Snowboards are not permitted inside the fences. If your position is not on-hill then, NO.

Becoming a Sled Dog is a special commitment and you have to be accepted for the position you register for by a crew chief. You’ll start a personal PROFILE with us first. Then you can register for the event by selecting a block and a position and then a secondary position in case your first choice is not available. You can register for more than one block.

Once you register it will be submitted to the crew chiefs to either confirm your preferred position or refer you to the crew chief for your secondary position. In the meantime, save the dates for which you have registered. We will be in touch before the end of September to confirm your participation.

Volunteers commit to an entire block, typically 5-8 days. Sometimes to even more than one block. A minimum of five consecutive days is required to qualify for volunteer gifting.

If you volunteer five consecutive days or more, or seven overall days from the first day of Build Week to the last day of Teardown, you are entitled to a volunteer gift. It could be clothing, luggage, daypack or something else useful and valuable. If you work for 10 days or more from the first day of Build Week to the last day of Teardown, you will also receive one gift card that expires on the last day of the event toward the purchase of official event merchandise.

Camp Canada is our gathering place each day after work. We share a beverage and swap stories. For each the men’s and women’s events the Race Organizing Committee throws a Volunteer Party at the Brewster Barn and hosts Spolumbo’s Night at the Gazebo at Lake Louise Inn. We work hard and play hard.

Plan on your day being physically challenging, so please be sure you feel strong and fit enough to handle the tasks at hand. Depending on your position you may not be on-hill where you won’t be as physically challenged, but be prepared for long days using your expertise and multi-tasking regardless.

We’ll put you up at the Lake Louise Inn in shared rooms. Every effort will be made to fulfill requests for room-mates and accommodation preferences, however, due to availability, arrival and departure logistics, there is no guarantee. Unless you are travelling from 300 km or more to Lake Louise, AB, accommodation for the night prior to the start of your work commitment or night after your last working day is not included with your participation unless approved in advance. If you choose to arrive the night prior or stay over after your last working day accommodation can be made available at your own expense. Any damages, deep-cleaning due smoking or other, pet fees or certain special requests will be at your own expense.

We’ll feed you! A buffet breakfast is served daily at the Lake Louise Ski Resort. Box lunches are also available for pick up. A couple of dinners will be provided during each the men’s and women’s events, including our infamous Volunteer Party at the Brewster Barn and Spolumbo’s Night at the Lake Louise Inn. Volunteers will be responsible for their own snacks and dinner arrangements on other nights.

Volunteers outside the fences and not on skis will need to connect with their crew chief for their position to get the right gear list. If you are on-hill please be prepared:

  • Clothing Layers – bring lots! We have weather, weather and weather
  • Skis – straighter is better, longer for slipping and shorter for “dye” crew
  • Tuning Kit – with a file and stone, sharp edges are your friend
  • Poles – if you are slipping the track you may use them during race time
  • Helmet – mandatory for slippers and strongly recommended for everyone else when moving on the race course
  • Headlamp – must-have once the sun sets behind Victoria Glacier
  • Crampon’s – while we have some, please bring your own if you have them for working on the track. Mountain Equipment Co-op (MEC) has them and the Camp model will suffice for 85% of the track. More extreme locations required a toe pick model
  • Work Gloves – you don’t want to trash your new $$$ ones
  • More Gloves – they get wet throughout the day, warm hands are happy hands
  • Pocket Knife – make sure it’s not in your carry-on if you are flying
  • Water Bottle – it may be winter but you still need to hydrate
  • Plastic Lunch Box – your lunch will be provided in a box and once you jam it in your backpack it will get squished, bring a re-usable container
  • Travel Mug – save a tree and re-use when you need a java!
  • Lanyard – if you joined us last year, help us along by bringing last year’s lanyard. If you are joining us for the first time we’ll have a collector lanyard waiting for you with our accreditation
  • Duct Tape – no person should leave home without it
  • Sunscreen + Lip Balm – for the glare or the wind
  • Notepad + Sharpie – there is a lot to remember and label
  • Swimsuit – there is a pool and hot tub at the hotel

Professional attitude and a sense of humour!

Please send an email to our Volunteer Services team for more information: volunteerservices@winterstartevents.com

TELL ME ABOUT THE DIFFERENT VOLUNTEER POSITIONS

The Chief of Course for each the men’s and ladies’ events have a dedicated Course Crew that is directly responsible for the preparation and maintenance of the competition venue in accordance with the directives of the ROC and the Jury. The Chief of Course for the men’s event oversees Build Week and the Men’s Event. The Chief of Course for the women’s event oversees the Women’s Event and Teardown. Volunteers can choose which blocks they would like to volunteer for, but the Chief of Course will ultimately assign your position prior to arrival. You must be flexible and available to be assigned to complete many different tasks, as they are needed.

Positions within Course Crew include:

  • Start Area
  • Finish Area
  • Gate Judging
  • Dye Crew
  • Hill Coordinator
  • Stewards
  • Track Maintenance – Slippers
  • Willy Bag Installation
  • Vexar Installation
  • Air Fence Installation & Maintenance
  • B-Net Installation & Maintenance
  • Tent Installations
  • Teardown

SKILLS: Alpine ski racing knowledge, event experience, advanced skier

COMMITMENT:  Any or all of Build Week, Men’s Event, Women’s Event, Teardown

A TYPICAL COURSE CREW DAY

Mother nature has the final say, so no day is typical!

6 am | Volunteer check-in opens at the Lake Louise Ski Resort
6 am | Breakfast buffet opens and your lunch in a box is ready for pick-up at the Lake Louise Ski Resort
7 am | Course Crew update from the Chief of Course
7:30 am | Lift opens

  • Assignments will be relayed to your crew chief from the Hill Coordinator
  • Many of our daily tasks respond to the weather and snow conditions
  • Be prepared to be outside for long periods of time, breaks and a chance to warm up will happen throughout the day

12 pm ESTIMATE | Start times for training runs will reflect the start time of the races so to best emulate conditions for the athletes

5 pm | Ideally, the end of the on-hill day, no guarantees!

5:30 pm |Share a beverage at Camp Canada

The Finish Crew is a cohesive group of skilled volunteers that are responsible for the coordination and construction of the Finish Area in a safe and efficient manner. There are shared and individual tasks that require different expertise.

A daily to-do list is established based on weather and snow conditions and decisions are made as to which tasks will be carried out in order of priority and by whom.

Tasks within the Finish Crew include coordination with:

  • FIS and the ROC for Finish area activation
  • Lake Louise Ski Resort (maintenance, carpentry, electrical, operations) for on-hill preparation and teardown for the Finish Area
  • VIP tent contractor for location and assembly
  • Infront Sports & Media and FIS regarding access/egress, mix-zone, inflatables, etc.
  • DX3 for the set-up of live media areas and broadcast booths
  • Scaffolding contractor for the broadcast booths, photography platform, video wall, timing clocks, TV tower, etc.
  • Electrical contractor for all Finish Area requirements
  • Equipment Manager for transportation of on-hill equipment
  • Video wall contractor for set-up
  • Various contractors and partners for placement of specific equipment and activation assets
  • Perform other related duties as required

SKILLS: Alpine ski racing knowledge, event experience, fork-lift and snowmobile operation, various tradesman skills,

COMMITMENT: Year-round planning, any or all of Build Week, Men’s Event, Women’s Event, Teardown

The Medical crew is responsible for the safety and first response medical care for the athletes and volunteers. Chief of Medical and Chief of Ski Patrol oversee the Medical crew and are responsible for medical protocols, adhering to FIS rules and reporting as required.

Support is required from a crew with a variety of tasks:

Team ER Physicians

  • Emergent care or orthopedic doctor licensed in their respective province with CMPA malpractice insurance
  • Trained and experience with advanced airway and trauma

SKILLS: Ultrasound trained: minimum FAST, strong skier with heavy pack on steep icy terrain

COMMITMENT: Any or all of Men’s Event, Women’s Event

Base ER Nurse

  • Assist with advanced trauma care (ABLS)

SKILLS: ER nurse, CARNA license, difficult IV starts, strong skier

COMMITMENT: Any or all of Men’s Event, Women’s Event

Paramedic

  • First responder advanced care on course
  • Able to work in a high stress team situation

SKILLS: Paramedic, certified by Alberta College of Paramedics, strong skier with heavy pack in steep icy terrain

COMMITMENT: Any or all of Men’s Event, Women’s Event

Ski Patrol

  • “First in” first aid responder
  • Able to work in a high stress team situation

SKILLS: Ski Patrol certification in good standing, preferably The Canadian Ski Patrol, strong skier and toboggan handler on steep icy terrain

COMMITMENT: Any or all of Men’s Event, Women’s Event

The Radio Communication crew is overseen by a Chief of Radio Communication and is responsible for all radio assignments and radio communication between all sectors inside the fences (some outside). Referred to as Base Operations, this crew ensures that proper and efficient communication is maintained throughout. Trouble-shooting and problem-solving are routine.

Tasks within Radio Communication includes:

  • Communicate and collaborate with all personnel and departments assigned a radio via base stations
  • Ensure all personnel are able to communicate with each other
  • Set-up base operations/communication trailer, including but not limited to the base stations, computers, printers, all radio charging stations, assembly of radios, set-up of VHS repeater stations, phones, etc.
  • Enforce proper radio protocols
  • Communicate pertinent information to the proper authorities as needed
  • Phone operations (operator)
  • Dispatch
  • Monitor all radio frequencies at all times
  • Listen, evaluate, respond only as required (problem-solving)
  • Radio programming
  • Step in as Radio Director when required
  • Base Operations connects with all aspects of the event
  • Perform other related duties as required

SKILLS: Ability to react calmly and effectively during stressful situations including medical emergencies, strong attention to detail, articulate speaker, exceptional listener, personable and patient, computer knowledge, problem solving and trouble-shooting is essential, broadcast and communication skills, VHS systems, group management, alpine ski racing and Lake Louise Ski Resort knowledge an asset

COMMITMENT: Pre-event planning and set-up several weekends prior, any or all of Build Week, Men’s Event, Women’s Event, Teardown, expect long days, often first on, last off

Prior to the races, the Timing & Calculations crew ensures timing cabling is in place and functioning properly and in accordance with Swiss Timing guidelines. During the races, the crew supports Swiss Timing by operating timing equipment along the course from start to finish. The Timing & Calculations crew is responsible to the Chief of Timing.

Pre-race tasks within Timing & Calculations include:

  • Assist with moving Swiss Timing equipment into the timing building
  • Cycle cable reels and photocell protection gear along the course in various locations
  • Locate buried cables in Finish Area (may require manual digging)
  • Run cables in various locations from pedestals along the course to appropriate locations for start, finish and intermediate (photocell) positions
  • Collaborate with Swiss Timing to establish photocell locations
  • Connect cable reels and test from start to finish
  • Repair and/or splice any faulty cable connections and test
  • Build protective barriers at photocell locations
  • Connect and disconnect cables on a daily basis at animal crossings
  • Perform other related duties as required

Race-day tasks within Timing & Calculations include:

  • Connect and disconnect cables on a daily basis at animal crossings
  • Test all timing positions from start to finish on a daily basis to ensure connectivity
  • In an urgent matter, repair and/or splice any faulty cable connections that may arise and test
  • Assist Swiss Timing with photocell distribution on the course before and after the races
  • Provide manual hand timing for start and finish as well as photocell operation at intermediate locations along the course
  • Assist Swiss Timing with any timing issues that may arise
  • Complete FIS timing report for the Technical Delegate and submit to FIS once approved
  • Perform other related duties as required

SKILLS: Intermediate/advanced skier, alpine ski racing knowledge an asset

COMMITMENT: Any or all of Men’s Event, Women’s Event

The Chief of Volunteer Services for each the men’s and women’s events rely on a crew to help facilitate volunteer requirements and expectations. Volunteer Services is the hub between the Race Organizing Committee and enthusiast volunteers to ensure every position is filled. The Volunteer Services crew then work together to guarantee an exceptional experience for all volunteers during the events, while at the same time making sure the Race Organizing Committee has all the resources needed to produce the best possible Lake Louise Audi FIS Ski World Cup.

Tasks within Volunteer Services include:

  • Assist with rooming assignments
  • Hand-out accreditation to volunteers upon check-in and work closely with the Chief of Accreditation if additional accreditation is required
  • Follow-up with volunteers who are no-shows at the event and/or at the Lake Louise Inn
  • Check-in volunteers daily at breakfast
  • Assist in providing numbers to Lake Louise Ski Resort for daily breakfast and lunch numbers
  • Assist with Camp Canada set-up including safety meetings, signage, audiovisual equipment, liaising with Lake Louise Inn, etc.
  • Assist with the Volunteer Party at Brewster Barn including signage, audiovisual equipment, transportation details, ROC requirements, etc.
  • Assist with Spolumbo’s Night including signage, food and beverage set-up, liaising with Lake Louise Inn, etc.
  • Assist with Swag Night inventory, set-up and distribution of volunteer gifting
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, quick thinking and be able to solve any issues and/or challenges while on the go, work well with others, alpine ski racing and destination knowledge an asset, MS Excel and Word computer skills, event experience, audiovisual equipment knowledge an asset

COMMITMENT: Pre-event planning beginning September, any or all of Build Week, Men’s Event, Women’s Event, Teardown, expect long days, early mornings, often more than 10 hours

Marketing & Events is responsible for operations outside the fences that do not pertain directly to the competition, course, athletes, volunteers, FIS or race protocols. They manage the experiences and expectations of corporate and funding partners, VIP’s, media, Club 5, spectators and team meals and lounges. They plan the activation experience in the Finish Area and all the social functions and activities around the event. They market the event, promote the destination and work year-round to welcome the world.

Support is required from a crew with a variety of tasks:

Chief of Accreditation

  • Maintain accreditation equipment and inventory of ink, cleaners and cards
  • Collaborate with the digital manager to produce accreditation templates
  • Manage barcode inventory
  • Maintain accreditation matrix and ensure titles, zones and other are merged properly with unique id’s
  • Print and distribute event accreditation
  • Coordinate and distribute lanyards
  • Perform other related duties as required

SKILLS: Alpine ski racing knowledge, MS Excel and Word computer skills, event experience, SQUARE and reconciliation knowledge, specific software and equipment knowledge

COMMITMENT: Available remotely starting September 1, all of Build Week, Men’s Event, Women’s Event, Teardown, expect long days

Communications Manager

  • Develop and execute a comprehensive communication plan
  • Draft and receive approvals for all media releases
  • Manage MailChimp media correspondence and media database
  • Liaise with ACA on media releases, contesting and athlete availability and requests
  • Manage Banff and Lake Louise Tourism expectations as it pertains to the funding agreement
  • Liaise with Lake Louise Ski Resort, Fairmont Chateau Lake Louise and Banff and Lake Louise Tourism to fulfill the communication plan, create opportunities and mange challenges
  • Manage all social media including the procurement of MRU public relations students to assist in social media content development and posting schedules
  • Develop further opportunities for MRU journalism and photography students to add value to communications
  • Develop and implement domestic media opportunities through media activities and tours, meet and greets, school visits, Speed Sisters, etc.
  • Manage announcer on-hill script content
  • Collaborate with the Chief of Media to encourage media coverage inside an outside the fences
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience, understanding of Infront Sports & Media and FIS guidelines, understanding of social media, excellent written, grammar and punctuation skills

COMMITMENT: Year-round remote planning, all of Men’s Event and Women’s Event, expect long days

Event Activation Manager

  • Provide equipment and event operations transportation services
  • Collaborate on Finish Area site-map
  • Coordinate Finish Area activation set-up and teardown with the Finish Crew
  • Create and manage the Fan Cheering Zone, set-up and teardown
  • Create and manage the Kid Zone, set-up and teardown
  • Oversee VIP tent and preferred viewing set-up and teardown
  • Interface with Infront Sports & Media and FIS on Finish Area deliverables
  • Coordinate, set-up and teardown of event and partner signage
  • Coordinate, set-up and teardown sound, music and announcer assets
  • Liaise with Lake Louise Ski Resort on Finish Area waste management, transportation, access/egress, etc.
  • Maintain asset inventory
  • Performs other related duties as required

SKILLS: Alpine ski racing knowledge, MS Excel and Word computer skills, event experience, fork-lift and snowmobile operation, various tradesman skills

COMMITMENT: Year-round remote planning, all of Build Week, Men’s Event, Women’s Event, Teardown, expect long days

Finish Area Activation Support

  • Assist as directed by the Event Activation Manager in Finish Area set-up, maintenance and teardown
  • Performs other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience, various tradesman skills

COMMITMENT: Any or all of Build Week, Men’s Event, Women’s Event, Teardown, expect long days

Ceremonies Manager

  • Coordinate production and delivery of awards
  • Interface with the FIS on ceremonies deliverables
  • Manage the opening ceremonies, podium awards, bib pick activities and re-presentations
  • Collaborate on award presenters with the Guest Experience Manager
  • Produce award presentation scripts for announcers
  • Performs other related duties as required

SKILLS: alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience, understanding of Infront Sports & Media and FIS guidelines, excellent written, grammar and punctuation skills

COMMITMENT: Year-round remote planning, all of Build Week, Men’s Event, Women’s Event, Teardown

Kid Zone Manager

  • Assist as directed by the Event Activation Manager in Kid Zone set-up, maintenance and teardown
  • Manage Kid Zone activation including firepit and marshmallow roasting, athlete autographs and other activities as arranged by the Event Activation Manager
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

FIS Snowkidz Manager

  • Develop FIS Snowkidz programming with Lake Louise Ski Resort
  • Manage registration, correspondence and waivers
  • Oversee kids learn to ski free arrival, lessons and escort to Kid Zone
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience

COMMITMENT: Year-round remote planning, all of Men’s Event, Women’s Event

Silent Auction Manager

  • Procure silent auction items for three separate events and an advance on-line auction
  • Manage all requests, fulfillment and thank you correspondence with donors
  • Maintain a collection inventory, set minimum bids and collaborate with the Creative Services Manager for square programming
  • Set-up and teardown silent auctions with décor and signage required
  • Liaise with ACA to be offered a space to conduct their own silent auction during the two bib pick events
  • Produce all bid sheets and manage the auction process effectively
  • Solicit marketing and events team to assist as silent auction cashiers
  • Reconcile SQUARE and cash sales
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience, SQUARE and reconciliation knowledge

COMMITMENT: Year-round remote planning, any or all of Men’s Event, Women’s Event

Guest Experience Manager, VIP & Partners

  • Manage correspondence, registration and fulfilment of corporate and funding partners
  • Manage corporate and funding partner expectations prior to, upon arrival and throughout
  • Manage Winterstart Hospitality, provide information, deliver on special requests
  • Sell and fulfill VIP experiences
  • Collaborate with ACA on expectations
  • Manage accreditation and welcome package distribution in advance, at the Fairmont Chateau Lake Louise and Lake Louise Ski Resort
  • Collaborate on accommodation and special requests
  • Assist in the production of the bib pick
  • Assist in selecting presenters for ceremonies
  • Assist Guest Experience Manager, VIP & Team as needed
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience, SQUARE and reconciliation knowledge

COMMITMENT: Year-round remote planning, all of Men’s Event, Women’s Event, expect long days

Guest Experience Manager, VIP & Team

  • Manage corporate and funding partner experiences in the VIP tent and preferred viewing at Lake Louise Ski Resort
  • Manage Winterstart Hospitality, provide information, deliver on special requests
  • Sell and fulfill VIP experiences
  • Oversee VIP tent food and beverage service including liquor inventory and control
  • Hire and manage VIP security
  • Manage team experiences in the Team Lounge, Warm-Up Lounge and Team Meals
  • Hire and manage Team Lounge, Warm-Up Lounge and Team Meals ambassadors
  • Assist in the production of the bib pick
  • Assist in selecting presenters for ceremonies
  • Assist Guest Experience Manager, VIP & Partner as needed
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience, SQUARE and reconciliation knowledge

COMMITMENT: Year-round remote planning, all of Men’s Event, Women’s Event, expect long days

Guest Experience Coordinator, VIP & Team

  • Assist as directed by the Guest Experience Manager, VIP & Team in the VIP tent and preferred viewing, Team Lounge, Warm-Up Lounge and Team Meals
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event, expect long days

World Cup Ambassador

  • Welcome and bid farewell to spectators in the Fan Cheering Zone and VIP preferred viewing areas
  • Offer start lists and amenities, provide information
  • Manage access and expectations
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Warm-Up Lounge Ambassador

  • Set-up, maintain and teardown the décor and food and beverage service in the athlete warm-up tent located at the Top of the World at Lake Louise Ski Resort
  • Manage FIS, ROC and athlete access and expectations
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, intermediate/advance skier, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Team Lounge Ambassador

  • Set-up, maintain and teardown the décor and food and beverage service in the Team Lounge at the Sitzmark at Lake Louise Ski Resort
  • Oversee and secure the restricted area for athlete ski storage
  • Manage FIS, ROC and athlete access and expectations
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Team Meals Ambassador

  • Greet accredited FIS, athletes and support staff at Lago at the Fairmont Chateau Lake Louise for breakfast, lunch and dinner
  • Manage FIS, ROC and athlete access and expectations
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Women’s Event

MEDIA OPERATIONS (FULL)

The Chief of Media is responsible for coordinating international and domestic sport media, liaising with our broadcaster, Infront Sports and Media, and collaborating with the FIS to follow guidelines and meet expectations.

Support is required from a crew with a variety of tasks:

Media Administration

Organizes information, maintains records and assists the Chief of Media as requested prior to and during the event.

  • Attend meetings as requested
  • Implement media requirements prior to the event
  • Register accreditation for all media and maintain records
  • Collect information for the media database
  • Accept special needs and requests of media prior to and during the event and report to Chief of Media
  • Assist in set-up and teardown of Media Office and Media Centre
  • Oversee daily food and beverage requirements at the Media Centre
  • Answer telephones and provide information/assistance or route caller to appropriate person
  • Operate fax and photocopiers
  • Greet media and facilitate requests
  • Work with Infront Sports & Media, FIS and DX3 media personnel
  • Work with rights-holders and coordinate needs as necessary
  • Distribute media accreditation and report variations to chief of media
  • Oversee media package distribution
  • Oversee obtaining and distribution of start lists prior to training runs and races
  • Oversee obtaining and distribution of analysis and results during and after training runs and races
  • Oversee obtaining and distribution of other pertinent and interesting information for media
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience

COMMITMENT: Available remotely starting September 1, all of Men’s Event, Women’s Event, expect long days

Media Centre Coordinator

Organizes information, maintains records and assists media during the event.

  • Attend meetings as requested
  • Accept special needs and requests of media during the event and report to Chief of Media
  • Assist in set-up and teardown of Media Office and Media Centre
  • Oversee daily food and beverage requirements at the Media Centre
  • Answer telephones and provide information/assistance or route caller to appropriate person
  • Operate fax and photocopiers
  • Greet media and facilitate requests
  • Work with Infront Sports & Media, FIS and DX3 media personnel
  • Distribute media accreditation and report variations to Chief of Media
  • Distribute media packages
  • Obtain and distribute start lists prior to training runs and races
  • Obtain and distribute analysis and results during and after training runs and races
  • Obtain and distribute other pertinent and interesting information for media
  • Obtain and post news clippings
  • Obtain and post weather reports
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Media Security

Provides security for media corrals, TV corridor and restricted area in the Finish Area.

  • Greet media in Finish Area and provide assistance and direction
  • Report variations and special requests to Chief of Media
  • Work with FIS and Finish Crew
  • Help arrange and coordinate other security in media area
  • Assist in set-up and teardown of Media Office and Media Centre
  • Assist with podium and ceremonies media requirements
  • Assist in escorting top three finishers to media conference
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Media Photographer Coordinator

Provides liaison between photographers, Chief of Media and Jury delegate.

  • Review all photographer locations, particularly on course
  • Confirm acceptable locations with Jury delegate
  • Discuss locations with photographers
  • Accept requests from photographers
  • Meet with Chief of Media and Jury delegate to discuss special requests
  • Report back to photographers
  • Report grievances to Chief of Media
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

The Chief of Finance for each the men’s and ladies’ events rely on a Team Prize Money Manager who is responsible for the calculation of prize money, composition and emailing of prize money receipts to athlete contacts and the wire-transfer workbook for review by Chief of Finance and final copy provided to Winterstart Events Ltd.

Finance is ultimately responsible for accurately and clearly calculating and executing the mainly financially related impacts of the event as it relates to all officially entered teams, including hosting expenses, travel money and prize money according to FIS rules.

Tasks for the Team Prize Money Manager include:

  • Calculate prize money
  • Obtain FIS prize money wire-transfer PDF’s
  • Enter all into the prize money macro workbook
  • Communicate missing forms and fields not completed on forms clearly for all athletes onsite to Chief of Finance for follow-up with team captains
  • Complete workbook for receipts after each race once official entries are available
  • Prepare emails for each athlete and send receipts for prize money
  • Produce a consolidated workbook of wire-transfers, where each athlete receives one wire for all prize money won after each race
  • Provide the workbook to Winterstart Events Ltd. with all withholding tax and supplementary information to allow for preparation of tax receipts for issue by Winterstart Events Ltd.
  • Follow-up with Chief of Finance as needed regarding failed wire-transfers or athlete banking forms not received prior to teams on departure day
  • Perform other related duties as required

SKILLS: MS Excel spreadsheet knowledge, knowledge of pivot table and macros is useful, extremely well organized, ability to collect and organize large quantities of data, ability to produce accurate information for various event, team and FIS oriented deadlines

COMMITMENT: Any or all of Men’s Event and Women’s Event, may have some residual work post-event relating to rejected wire transfers or receipts, expect long days, often more than 10 hours

The Chief of Media is responsible for coordinating international and domestic sport media, liaising with our broadcaster, Infront Sports and Media, and collaborating with the FIS to follow guidelines and meet expectations.

Support is required from a crew with a variety of tasks:

Media Administration

Organizes information, maintains records and assists the Chief of Media as requested prior to and during the event.

  • Attend meetings as requested
  • Implement media requirements prior to the event
  • Register accreditation for all media and maintain records
  • Collect information for the media database
  • Accept special needs and requests of media prior to and during the event and report to Chief of Media
  • Assist in set-up and teardown of Media Office and Media Centre
  • Oversee daily food and beverage requirements at the Media Centre
  • Answer telephones and provide information/assistance or route caller to appropriate person
  • Operate fax and photocopiers
  • Greet media and facilitate requests
  • Work with Infront Sports & Media, FIS and DX3 media personnel
  • Work with rights-holders and coordinate needs as necessary
  • Distribute media accreditation and report variations to chief of media
  • Oversee media package distribution
  • Oversee obtaining and distribution of start lists prior to training runs and races
  • Oversee obtaining and distribution of analysis and results during and after training runs and races
  • Oversee obtaining and distribution of other pertinent and interesting information for media
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience COMMITMENT: Available remotely starting September 1, all of Men’s Event, Women’s Event, expect long days

Media Centre Coordinator

Organizes information, maintains records and assists media during the event.

  • Attend meetings as requested
  • Accept special needs and requests of media during the event and report to Chief of Media
  • Assist in set-up and teardown of Media Office and Media Centre
  • Oversee daily food and beverage requirements at the Media Centre
  • Answer telephones and provide information/assistance or route caller to appropriate person
  • Operate fax and photocopiers
  • Greet media and facilitate requestsvWork with Infront Sports & Media, FIS and DX3 media personnel
  • Distribute media accreditation and report variations to Chief of Media
  • Distribute media packages
  • Obtain and distribute start lists prior to training runs and races
  • Obtain and distribute analysis and results during and after training runs and races
  • Obtain and distribute other pertinent and interesting information for media
  • Obtain and post news clippings
  • Obtain and post weather reports
  • Perform other related duties as required

SKILLS: Alpine ski racing and destination knowledge, MS Excel and Word computer skills, event experience COMMITMENT: Any or all of Men’s Event, Women’s Event

Media Security

Provides security for media corrals, TV corridor and restricted area in the Finish Area.

  • Greet media in Finish Area and provide assistance and direction
  • Report variations and special requests to Chief of Media
  • Work with FIS and Finish Crew
  • Help arrange and coordinate other security in media area
  • Assist in set-up and teardown of Media Office and Media Centre
  • Assist with podium and ceremonies media requirements
  • Assist in escorting top three finishers to media conference
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Media Photographer Coordinator

Provides liaison between photographers, Chief of Media and Jury delegate.

  • Review all photographer locations, particularly on course
  • Confirm acceptable locations with Jury delegate
  • Discuss locations with photographers
  • Accept requests from photographers
  • Meet with Chief of Media and Jury delegate to discuss special requests
  • Report back to photographers
  • Report grievances to Chief of Media
  • Perform other related duties as required

SKILLS: Friendly, outgoing, diplomatic, alpine ski racing and destination knowledge, event experience

COMMITMENT: Any or all of Men’s Event, Women’s Event

Race Administration is composed of a Chief of Race Administration and up to two race administrators. Race Administration is responsible for all administrative work for the competition, including team entries and quotas, jury and team captains’ meetings, preparing the bib picks, race documentation, such as start lists, analysis and results.

Race administrators work closely with the FIS Race Directors, Chiefs of Race, FIS Technical Delegates, team captains, Swiss Timing, Chief of Forerunners, Finance and Accreditation.

Tasks for the Race Administrator include:

  • Attend monthly ROC meetings, record and distribute minutes
  • Act as the FIS contact for info sheets, entry deadlines, event program, World Cup rules, injury reports
  • Review and validate published FIS quotas
  • Receive and validate team entries and quotas
  • Prepare start and finish referee packages
  • Work with FIS to prepare the daily race program
  • Prepare for team captains’ meetings
  • Prepare and supervise bib picks
  • Review, print and distribute start lists, analysis, results
  • Manage, distribute and collect competitor bibs
  • Attend and document Jury meetings
  • Complete race related paperwork such as team captains’ meeting minutes, attendance sheets, results, injury reports
  • Maintain accurate and complete documentation for each race codex
  • Collaborate with events team to coordinate public bib pick
  • Maintain event related documents such as course maps, medical information packages, contact and phone lists, insurance certificates, homologations, etc.
  • Perform other related duties as required

SKILLS: Race administration experience at the FIS level is an asset, excellent organizational, administrative and computer skills, good knowledge of FIS website including various FIS publications such as ICR, World Cup Rules, FIS Points Rules, etc., good knowledge of the many different aspects of race organization

COMMITMENT: Any or all of Men’s Event, Women’s Event, expect long days, often more than 12 hours